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Crestron XiO Cloud Gateway Software

Third-Party Device Monitoring Gateway Software

Provides expanded configuration and monitoring capabilities for third-party devices within the XiO Cloud® service for XiO Cloud Premium subscriptions. Monitoring capabilities are provided for supported third‑party devices external to a Crestron® system via Ping, TCP, SNMP, and the Crestron Drivers framework over Ethernet.

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Crestron XiO Cloud™ Gateway software is downloadable software that adds features to the XiO Cloud® service1. Crestron XiO Cloud Gateway software functionality requires an XiO Cloud Premium subscription (SW‑XIOC‑PREMIUM‑1YR‑1‑99, SW‑XIOC‑PREMIUM‑1YR‑100‑499, and SW‑XIOC‑PREMIUM‑1YR‑500+), subject to the terms of the Crestron Cloudware License2.

Crestron XiO Cloud Gateway software provides expanded configuration and monitoring capabilities for supported third‑party devices not connected directly to a Crestron® control processor3. This configuration allows for monitoring via Ping, TCP, SNMP, and the Crestron Drivers framework over Ethernet. Power on and power off commands can also be executed for all third-party devices that support this functionality.

NOTE: Crestron XiO Cloud Gateway software was previously a feature subset of Crestron Virtual Control (VC‑4) software. Users who installed the Crestron XiO Cloud Gateway software as part of a VC-4 installation should migrate to the standalone Crestron XiO Cloud Gateway software as described in the Crestron XiO Cloud Gateway Installation Guide.

Supported Crestron Drivers Device Types
The following Crestron Drivers device types are currently supported with the XiO Cloud Service Gateway environment. Additional device types will be added in future releases. For more information, refer to the Crestron Drivers portal.

NOTE: Only Crestron Driver devices that connect over Ethernet (IP) are supported by Crestron XiO Cloud Gateway software.

  • A/V Receivers
  • A/V Switchers
  • Audio Mixers
  • Blu-ray Disc® Players
  • Cable Boxes
  • Displays and Projectors
  • Polycom® Video Codec
  • Video Servers
 
Key Features
  • Configure supported third‑party devices for use within the XiO Cloud® service environment for XiO Cloud Premium subscriptions
  • Monitor and receive alerts for supported third-party devices external to a Crestron® system via Ping, TCP, SNMP, and the Crestron Drivers framework
  • Send power on and power off commands to supported third‑party devices
  1. The Crestron XiO Cloud™ Gateway software is licensed under Crestron’s On-Premises Software License and Maintenance Agreement available at www.crestron.com/Legal/software-products-on-premises-and-cloudware/on-premises-software-license-maintenance-agreement.
  2. The XiO Cloud® service is licensed under Crestron’s Cloudware License Agreement, available at https://www.crestron.com/Legal/software-products-on-premises-and-cloudware/cloudware-license-agreement.
  3. The level of third-party device support and compatibility is dependent on the availability of third-party device drivers, which may be subject to the control of the applicable third-party device manufacturer.

The original language version of this document is U.S. English.
All other languages are a translation of the original document.

The specific patents that cover Crestron products are listed online at www.crestron.com/legal/patents.

Certain Crestron products contain open source software. For specific information, please visit www.crestron.com/opensource.

Crestron, the Crestron logo, 3‑Series, 4-Series, Crestron Connected, and XiO Cloud are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. AlmaLinux OS is either a trademark or a registered trademark of the AlmaLinux OS Foundation in the United States and/or other countries. Blu‑ray Disc is either a trademark or registered trademark of the Blu-ray Disc Association (BDA) in the United States and/or other countries. Rocky Linux is either a trademark or a registered trademark of Ctrl IQ, Inc. in the United States and/or other countries. Polycom is either a trademark or a registered trademark of Plantronics, Inc. in the United States and/or other countries. CentOS, Red Hat, and Red Hat Enterprise Linux are either trademarks or registered trademarks or Red Hat, Inc. in the United States and/or other countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography. Specifications are subject to change without notice. ©2025 Crestron Electronics, Inc.

 
XiO Cloud
Minimum Server Requirements
Operating System Red Hat Enterprise Linux® 8.2 software (64-bit version) or greater;
AlmaLinux OS® 8.3 software (64-bit version) or greater;
Rocky Linux™ OS 8.4 software (64-bit version) or greater
Network Interface 1 Gbps
Hard Drive 500 GB
Disk Space 200 GB
CPU Cores 4
RAM 16 GB
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  1. The Crestron XiO Cloud™ Gateway software is licensed under Crestron’s On-Premises Software License and Maintenance Agreement available at www.crestron.com/Legal/software-products-on-premises-and-cloudware/on-premises-software-license-maintenance-agreement.
  2. The XiO Cloud® service is licensed under Crestron’s Cloudware License Agreement, available at https://www.crestron.com/Legal/software-products-on-premises-and-cloudware/cloudware-license-agreement.
  3. The level of third-party device support and compatibility is dependent on the availability of third-party device drivers, which may be subject to the control of the applicable third-party device manufacturer.

The original language version of this document is U.S. English.
All other languages are a translation of the original document.

The specific patents that cover Crestron products are listed online at www.crestron.com/legal/patents.

Certain Crestron products contain open source software. For specific information, please visit www.crestron.com/opensource.

Crestron, the Crestron logo, 3‑Series, 4-Series, Crestron Connected, and XiO Cloud are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. AlmaLinux OS is either a trademark or a registered trademark of the AlmaLinux OS Foundation in the United States and/or other countries. Blu‑ray Disc is either a trademark or registered trademark of the Blu-ray Disc Association (BDA) in the United States and/or other countries. Rocky Linux is either a trademark or a registered trademark of Ctrl IQ, Inc. in the United States and/or other countries. Polycom is either a trademark or a registered trademark of Plantronics, Inc. in the United States and/or other countries. CentOS, Red Hat, and Red Hat Enterprise Linux are either trademarks or registered trademarks or Red Hat, Inc. in the United States and/or other countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography. Specifications are subject to change without notice. ©2025 Crestron Electronics, Inc.

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