Crestron XiO Cloud Gateway Software
Third-Party Device Monitoring Gateway Software
Provides expanded configuration and monitoring capabilities for third-party devices within the XiO Cloud® service. Monitoring capabilities are provided for supported third‑party devices external to a Crestron® system via Ping, TCP, SNMP, and the Crestron Drivers framework over Ethernet.
Crestron XiO Cloud™ Gateway software is downloadable software that adds features to the XiO Cloud® service1. Crestron XiO Cloud Gateway software functionality requires an XiO Cloud subscription, subject to the terms of the Crestron Cloudware License2.
Crestron XiO Cloud Gateway software provides expanded configuration and monitoring capabilities for supported third‑party devices not connected directly to a Crestron® control processor3. This configuration allows for monitoring via Ping, TCP, SNMP, and the Crestron Drivers framework over Ethernet. Power on and power off commands can also be executed for all third-party devices that support this functionality.
Crestron XiO Cloud Gateway software requires the appropriate XiO Cloud licenses to function within an XiO Cloud account. Refer to Licensing below for more information.
NOTE: Crestron XiO Cloud Gateway software was previously a feature subset of Crestron Virtual Control (VC‑4) software. Users who installed the Crestron XiO Cloud Gateway software as part of a VC-4 installation should migrate to the standalone Crestron XiO Cloud Gateway software as described in the Crestron XiO Cloud Gateway Installation Guide.
Licensing
Third-party devices must be claimed and added to a licensed room within the XiO Cloud environment to enable functionality.
- An SW‑XIOC‑EM Endpoint Management license is required per room to enable third‑party device configuration within the XiO Cloud Service Gateway environment.
- An SW‑XIOC‑S Support license is required per room to monitor third-party devices and receive alerts.
Supported Crestron Drivers Device Types
The following Crestron Drivers device types are currently supported with the XiO Cloud Service Gateway environment. Additional device types will be added in future releases. For more information, refer to the Crestron Drivers portal.
NOTE: Only Crestron Driver devices that connect over Ethernet (IP) are supported by Crestron XiO Cloud Gateway software.
- A/V Receivers
- A/V Switchers
- Audio Mixers
- Blu-ray Disc® Players
- Cable Boxes
- Displays and Projectors
- Polycom® Video Codec
- Video Servers
Key Features
- Configure supported third‑party devices for use within the XiO Cloud® service environment
- Monitor and receive alerts for supported third-party devices external to a Crestron® system via Ping, TCP, SNMP, and the Crestron Drivers framework
- Send power on and power off commands to supported third‑party devices
Minimum Server Requirements |
Operating System |
Red Hat Enterprise Linux® 8.2 software (64-bit version) or greater;
AlmaLinux OS® 8.3 software (64-bit version) or greater;
Rocky Linux™ OS 8.4 software (64-bit version) or greater |
Network Interface |
1 Gbps |
Hard Drive |
500 GB |
Disk Space |
200 GB |
CPU Cores |
4 |
RAM |
16 GB |
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